Policies
Payment Policy
Last updated: July 9, 2026
Installation payments
Hardware and installation fees are due upfront, before work begins. Your consultation produces a fixed, itemized quote; the amount you approve is the amount you pay.
Managed plan billing
- Managed security plans are billed monthly.
- No refunds are issued for partial months.
- A 5% late fee applies to balances more than 30 days past due.
- Services are suspended after 30 days of non-payment.
Cancellations
Managed plans are month to month and may be cancelled before the next billing cycle. Completed installation work is not refundable.
Questions
Contact us at contact@homesafenetworks.com or 681-681-0040 with any billing questions.